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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leondra Myles

Leondra Myles

June 6, 2025

5  out of  5
rating by Leondra Myles
"I have been with Statefarm Larry Poole for over 3 years and my experience has been incredible everytime I have came in office or over the phone. I love Statefarm and their employees."
We responded:
"Leondra, thank you for taking the time to leave us this review. We appreciate you and are happy to hear about your experiences with our office."
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Hannah Sasser

June 6, 2025

5  out of  5
rating by Hannah Sasser
"Emily was attentive and helped me fix my account when I wasn't sure what I was doing!"
We responded:
"Hannah, thank you for leaving our office a review today. We love servicing your insurance needs and that Emily was so attentive."
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Susan Sasser

June 6, 2025

5  out of  5
rating by Susan Sasser
"Emily was wonderful."
We responded:
"Thank you for this wonderful 5-star review! We are so grateful for your business."
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Tequila C

June 6, 2025

5  out of  5
rating by Tequila C
"State Farm Larry Poole Office is Very helpful and friendly. Always there we I need help!!!"
We responded:
"Thank you, Tequila, for leaving us this review! We are happy to help when we can!"
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J D

June 5, 2025

5  out of  5
rating by J D
"Love Mr Poole's office. Everyone is always so friendly and helpful! Robin is especially great!"
We responded:
"J D, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with Emily in our agency. We appreciate your business."
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James S

June 5, 2025

5  out of  5
rating by James S
"Robin was a pleasure to work with and a huge help when I needed to get some information quickly. She followed up after to make sure we had everything we needed. It is not often you get serviced this well and she certainly went that extra mile."
We responded:
"James, we strive to go that extra mile and are so happy Robin was able to provide you with that level of service today. We thank you for your business!"
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Lindsey Evans

June 5, 2025

5  out of  5
rating by Lindsey Evans
"I had a great experience with State Farm. Robin Carter got me a lower rate than what I was previously paying. She made sure to get me all discounts. She was very kind and helpful."
We responded:
"Lindsey, we appreciate you taking the time to leave us this review and your business. We love that Robin was able to help get all your discounts and lower your premium!"
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Tye Taylor

June 5, 2025

5  out of  5
rating by Tye Taylor
"Very good customer service very nice and was very helpful when I visited thanks Emily you’re the beast"
We responded:
"Tye, thank you so much for this review. Glad Emily was a beast today and helped with your account! We appreciate your business."
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Elizabeth EHB

June 5, 2025

5  out of  5
rating by Elizabeth EHB
"Emily has great patience!"
We responded:
"Thank you for the 5-star review, Elizabeth! So happy Emily at our office was able to help you on your account with patience today!"
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jerry shirley

May 30, 2025

5  out of  5
rating by jerry shirley
"Jennifer was awesome. She hepled me without even knowing it and got me rolling again. Awesome person highly recommend."
We responded:
"Jerry, thank you for the review. We are happy Jenn was able to help!"
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Montarius Hillard

May 27, 2025

5  out of  5
rating by Montarius Hillard
"Camille was very helpful and professional, every time I called she was there to help or answer any questions I had"
We responded:
"Montarius, we are pleased to hear about your pleasant experience with Camille at our office, we appreciate your business! "
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Brianisha Williams

May 21, 2025

5  out of  5
rating by Brianisha Williams
"I absolutely love Larry Pooles office. I have been with him for 13 years and I have been very happy with every policy have with him at State Farm. I recommend this office to anyone who needs consistent communication and support for many policies that they have available."
We responded:
"Thank you Brianisha for taking the time to leave our office this stellar review. We love taking care of you and are happy to hear we are doing a good job. I hope you have a wonderful day!"
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Uniqua Smith

May 21, 2025

5  out of  5
rating by Uniqua Smith
"Great place to visit friendly, quick, and attentive professional staff!!. The ladies are always so nice and professional!!"
We responded:
"Hello Uniqua, Thanks for your review.......Hope you are doing well."
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Karen Hawkins

May 14, 2025

5  out of  5
rating by Karen Hawkins
"Jennifer was so amazing, she reviewed the policy in its totality to ensure that we were getting the cover needed. Jennifer was upfront about the cost and welcomed us back! She’s a gem"
We responded:
"Karen, we love to hear we were able to welcome you back and that Jennifer gave you stellar service. So happy to be your agent again and we appreciate your business!"
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Lisa Bass

May 13, 2025

5  out of  5
rating by Lisa Bass
"Hi, just wanted to leave a review for Jennifer at State Farm insurance company. She was very helpful and very nice. She answered my question and told me about savings as well. Would highly recommend her!!"
We responded:
"Lisa, we appreciate you taking the time to leave Jennifer a review. We love to hear about our customer's experiences in our office. "
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Julia m

May 9, 2025

5  out of  5
rating by Julia m
"I had Jenifer Arant helped me today she quickly gave me a quote and saved me over 500$ with more coverage excellent service and I highly recommend her and the agency due to this experience"
We responded:
"Thank you for leaving us a review, Julie. We love to hear about your positive experience with Jennifer! Thank you for your business."
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Patricia Jones

May 8, 2025

5  out of  5
rating by Patricia Jones
"Emily was great at explaining our policy. We were impressed with her professionalism. We now know what coverage we have. Give Emily a raise."
We responded:
"Thank you so much for the review, Patricia! We are so happy to hear about your positive experience with Emily, and we hope to continue giving you the best service possible!"
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Teejay Perow

May 5, 2025

5  out of  5
rating by Teejay Perow
"Camila was a REAL BIG HELP!!! HER ATTITUDE WAS WONDERFUL & HER PERSONALITY GREAT!!!! SHE HELPED MY MOTHER & I HAVE GOOD UNDERSTANDING ABOUT OUR INSURANCES. I LOOK FORWARD TO SENDING MORE PEOPLE WITH OUR GOOD NEIGHBORS STATE FARM!!!! OH YALL TELL JAKE I HEYY!!!"
We responded:
"Teejay, thank you so much for the review! We love to hear about your positive experience with Camila and look forward to continuing to work with you! Jake says Heyy right back at ya!"
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Julie Moore

May 1, 2025

5  out of  5
rating by Julie Moore
"Was able to cut my car insurance cost in half, I told the agent I preferred email over phone calls and they had no problem emailing me back and forth over a weeks time. Very easy."
We responded:
"Julie, we are so happy we have been able to not only save you money, but also through email so that you had convenience while switching. We appreciate your business and taking the time to leave us this review and look forward to helping you with all your insurance needs!"
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Niccole Robinson

April 30, 2025

5  out of  5
rating by Niccole Robinson
"Kaitlyn has been absolutely amazing. No matter what questions or help I have needed she has been so professional and quickly gets me the help or answer I have needed. She has been so helpful through the process of getting my additional car added as well as replacing a vehicle which on my part was a journey for sure, but she helped me through it with ease and professionalism. 10/10 recommend"
We responded:
"Niccole, we love hearing about the professional and quick service we have been able to provide for you and are so happy to do so. We will always be here for all your insurance questions, changes, and needs. We thank you for your business and recommendation to our office. We hope you have a wonderful day."
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Jeana Roan

April 25, 2025

5  out of  5
rating by Jeana Roan
"Great customer service with Jennifer!"
We responded:
"Jeana, we are so happy to hear about your positive experience with Jennifer. We aspire to continue this 5-star service to show our appreciation for your business. Thank you! "
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Jordan Smith

April 22, 2025

5  out of  5
rating by Jordan Smith
"Very easy to work with. Great communication!"
We responded:
"We appreciate you taking the time to leave our office a review. Thank you so much, Jordan, we are happy to help you with all your insurance needs."
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Chad Carter

April 17, 2025

5  out of  5
rating by Chad Carter
"4/17:2025. Spoke with Emily. She quickly answered my questions and provided me a quick quote. # ****Consistent service. No matter who i speak with, they have access to the notes taken on previous calls and i don't have to re-explain my goals."
We responded:
"Chad, thank you for taking the time to write this review. I'm glad to hear that you had a great experience with our agency. We appreciate your business."
Profile photo of Dana Richardson

Dana Richardson

April 16, 2025

5  out of  5
rating by Dana Richardson
"I have been using Larry Poole as my State Farm Insurance Agent for many years. I absolutely love to work with his staff. I feel confident that if I have any questions or concerns his staff will take care of it very quickly. I recently had a conversation with Emily about my auto insurance and she was amazing. She made sure to get the information I needed very quickly and made sure to keep in contact along the way. However, each and every one of the staff has been extremely helpful and supportive. I would proudly recommend Larry Poole State Farm to anyone!!!"
We responded:
"Dana, thank you so much for this amazing, heartfelt review! We are proud to be able to provide you with quick and informative service. Thank you so much for being such a loyal customer, we love taking care of you!"
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sherry thompson

April 14, 2025

5  out of  5
rating by sherry thompson
"I can not recommend this agency enough!! You’re always greeted with professionalism and warmth! The staff is very helpful and the agent is extremely knowledgeable! Give them a call!"
We responded:
"Thank you, Sherry for the 5-star review! Thank you for the kind words and recommendation. We are so happy to have you as a customer. "