State Farm® Insurance Agent Larry Poole
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tim Wilcox
December 24, 2025
5
out of
5
rating by Tim Wilcox
"Jennifer was extremely helpful. She was courteous and interested in how to best help. I would highly recommend them for your insurance needs."
We responded:
"Hi Tim, we appreciate you taking the time to share your experience. Jennifer is glad she could assist you, and we’re happy to hear you found our pricing reasonable. Thanks for recommending us — we look forward to supporting your insurance needs in the future!"
Sylvia Parker
December 21, 2025
5
out of
5
rating by Sylvia Parker
"Larry Poole and his staff at Stste Farm in Bossier are the best! Everyone in the office is always helpful and kind and has time to talk ro you and get your needs taken care of. That's important!"
We responded:
"Thank you so much, Sylvia! We're thrilled to hear that Larry Poole and the team at our State Farm office in Bossier provided you with helpful and attentive service. Making sure our clients feel valued and taken care of is our top priority. We truly appreciate your feedback and look forward to assisting you again in the future!"
Biz Concepts Services LLC
December 11, 2025
5
out of
5
rating by Biz Concepts Services LLC
"Jennifer A is the best! She provided professional service and helped my family save over $100 a month."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jennifer provided you with excellent service and helped your family save. We truly appreciate your support and look forward to assisting you again in the future!"
Brittany Sanders
December 5, 2025
5
out of
5
rating by Brittany Sanders
"All of the agents here are so helpful and friendly! A pleasure to work with and be insured by Larry Poole State Farm!"
We responded:
"Hi Brittany, Thank you so much for your kind words! We're thrilled to hear that our agents have been helpful and friendly throughout your experience. It’s a pleasure to have you insured with Larry Poole State Farm, and we look forward to continuing to serve you! If you ever need anything, don’t hesitate to reach out."
John Howes
December 1, 2025
5
out of
5
rating by John Howes
"The agent who helped me was very courteous and understanding of my needs. They were very knowledgeable and friendly."
We responded:
"Thank you so much for your kind words, John! We're delighted to hear that our agent was courteous, understanding, knowledgeable, and friendly. Your satisfaction is our top priority, and we appreciate your feedback!"
Darla Cox-Mikle
November 14, 2025
5
out of
5
rating by Darla Cox-Mikle
"The insurance agent that assisted me was so courteous, patient, extremely knowledgable and helpful with my insurance needs."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our insurance agent provided you with courteous, patient, and knowledgeable service. Your satisfaction is our top priority, and we're glad we could assist with your insurance needs. If you have any further questions or need assistance in the future, please don't hesitate to reach out!"
Zach Hatchett
October 30, 2025
5
out of
5
rating by Zach Hatchett
"Camille was great very quick and easy transition process"
We responded:
"Thank you for your kind words! We're delighted to hear that Camille made the transition process quick and easy for you. We appreciate your feedback!"
Anne Ashlock
October 29, 2025
5
out of
5
rating by Anne Ashlock
"Mrs. Jennifer was the sweetest! She helped me get my mother homeowners and auto insurance. Mrs Jennifer made the policy switch to State Farm quick and easy! The help and patience along the way with a super quick response kept everything stress free !"
We responded:
"Thank you for your kind words! We're so glad Mrs. Jennifer made switching your mother’s homeowners and auto insurance to State Farm quick, easy, and stress-free. Your feedback means a lot to us. Please feel free to reach out anytime!"
Herbert Huntley
October 29, 2025
5
out of
5
rating by Herbert Huntley
"Jennifer at Larry Poole, State Farm Insurance was wonderful. She looked at what coverage I had in Arkansas and then put together a policy for each item I needed covered in Louisiana. She went over steps that would save me money and have the coverage that I needed. I had a very nice visit with Larry Poole also. He was very concerned about me getting the policies that I needed and most of all, that I was happy and protected when I left his office. Thank you State Farm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Maconds McMakin
October 17, 2025
5
out of
5
rating by Maconds McMakin
"Jennifer was the best. She answered all of my questions, gave excellent advice and made the transition very simple."
We responded:
"Maconds, we are pleased to hear about your experience with our team member, Jennifer. Thank you so much for taking the time to leave this review. We appreciate your business."
megan matheny
October 16, 2025
5
out of
5
rating by megan matheny
"She was absolutely amazing! And very caring and sincere!"
We responded:
"Megan, thank you so much for this 5-star review. Happy to help!"
Nikhia Sims
September 29, 2025
5
out of
5
rating by Nikhia Sims
"Camille was spot on with everything. She was very informative and helpful. She made it incredibly easy to switch and save."
We responded:
"Nikhia, thank you for this review. We are happy to hear that Camille was about to help make the switch as easy as possible."
Elena Butterworth
August 20, 2025
5
out of
5
rating by Elena Butterworth
"Absolutely adore Jennifer, shes checked in with me about every 6 months to check on my premium with another company. As soon as she saw she could save me a pretty penny (about half the cost for more coverage) she gave me a ring and notified me of the price drop and got me set up! I am thrilled with my coverage and the price. And she is just the sweetest!"
We responded:
"Elena, we love to hear about your experience with Jennifer. We strive to do what is best for our customers and we appreciate your feedback! Thank you."
Jim24
July 30, 2025
5
out of
5
rating by Jim24
"Very professional. Robin explained our policies and helped us understand our coverage. Excellent customer service!"
We responded:
"Thank you for the review, Jim, it is our pleasure to help you understand coverages and make sure you have what is best for you. Glad Robin was able to help!"
Kristen Kempfert
July 22, 2025
5
out of
5
rating by Kristen Kempfert
"Jennifer at Larry Poole's firm is amazing! She took the time to explain all of the policy details to us, customizing our quote for our personal needs every step of the way. Super friendly, excellent customer service, and great follow up - no pushy sales tactics or upselling of unnecessary services. Customer service really is everything, and we're excited to have a team we can rely on at the Larry Poole firm. It provides such peace of mind knowing we can pick up the phone, and Jennifer is there to help us."
We responded:
"Kristen, we are happy to service your policies. We will be here whenever you need us. So glad Jennifer got you the right policies for you and your family!"
Travis White
July 18, 2025
5
out of
5
rating by Travis White
"Robin is the absolute best and has UNBEATABLE rates!!"
We responded:
"Travis, thank you for taking the time to leave this review. We are so happy Robin was able to get you the best options for your family."
angel tran
June 26, 2025
5
out of
5
rating by angel tran
"Larry Poole and his team at State Farm are super helpful and easy to work with. They always answer my questions and make everything simple. I really trust them and would definitely recommend!"
We responded:
"Thank you for this review, Angel. The best part of our day is answering any questions you have so you can feel confident in your coverage."
shannon russell
June 26, 2025
5
out of
5
rating by shannon russell
"Everyone in the office is so very friendly and helpful."
We responded:
"Thank you for leaving us this review. We are here to help anytime you needs us, Shannon!"
Winston Loftin
June 17, 2025
5
out of
5
rating by Winston Loftin
"Jennifer was helpful and reliable. She provided an auto and homeowner’s insurance quote for me and answered all questions. Very patient and thorough."
We responded:
"Hi Winston, thank you for leaving this review. We love to hear about your experience with Jennifer and are happy to help with all your insurance needs."
Leondra Myles
June 6, 2025
5
out of
5
rating by Leondra Myles
"I have been with Statefarm Larry Poole for over 3 years and my experience has been incredible everytime I have came in office or over the phone. I love Statefarm and their employees."
We responded:
"Leondra, thank you for taking the time to leave us this review. We appreciate you and are happy to hear about your experiences with our office."
Hannah Sasser
June 6, 2025
5
out of
5
rating by Hannah Sasser
"Emily was attentive and helped me fix my account when I wasn't sure what I was doing!"
We responded:
"Hannah, thank you for leaving our office a review today. We love servicing your insurance needs and that Emily was so attentive."
James S
June 5, 2025
5
out of
5
rating by James S
"Robin was a pleasure to work with and a huge help when I needed to get some information quickly. She followed up after to make sure we had everything we needed. It is not often you get serviced this well and she certainly went that extra mile."
We responded:
"James, we strive to go that extra mile and are so happy Robin was able to provide you with that level of service today. We thank you for your business!"
Lindsey Evans
June 5, 2025
5
out of
5
rating by Lindsey Evans
"I had a great experience with State Farm. Robin Carter got me a lower rate than what I was previously paying. She made sure to get me all discounts. She was very kind and helpful."
We responded:
"Lindsey, we appreciate you taking the time to leave us this review and your business. We love that Robin was able to help get all your discounts and lower your premium!"
Elizabeth EHB
June 5, 2025
5
out of
5
rating by Elizabeth EHB
"Emily has great patience!"
We responded:
"Thank you for the 5-star review, Elizabeth! So happy Emily at our office was able to help you on your account with patience today!"
Brianisha Williams
May 21, 2025
5
out of
5
rating by Brianisha Williams
"I absolutely love Larry Pooles office. I have been with him for 13 years and I have been very happy with every policy have with him at State Farm. I recommend this office to anyone who needs consistent communication and support for many policies that they have available."
We responded:
"Thank you Brianisha for taking the time to leave our office this stellar review. We love taking care of you and are happy to hear we are doing a good job. I hope you have a wonderful day!"